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Why am I receiving less funding fees than I should have according to the funding fee rate I see on your website?

The "Est. 1H Funding'' displayed on our website represents the estimated funding fee for the paying side only, and it’s updated in real time. However, by hovering your mouse over it, you can also see the funding fee for the receiving side. It's important to understand that the funding fee calculation takes into account the total open interest (OI) of both long and short positions, excluding liquidity. In short, the side that pays the funding is expected to pay at the fee rate displayed, but the side that receives funding may receive more or less depending on the position imbalance. Therefore, it is possible to receive a funding fee that differs from the rate shown on the website. For more detailed information on how funding fees are calculated, please refer to the documentation provided [here].

What are the fees associated with trading on SynFutures?

Information regarding the fees associated with trading on SynFutures can be found [here]. Additionally, for specific trading pairs, you can access the fee details in the info section of the respective trading pair on our website.

Why does my position get liquidated before reaching the liquidation price?

Positions can be liquidated before reaching the specified liquidation price due to social loss. Social loss can occur when a trading position falls below its maintenance margin requirement and is liquidated, and the insurance fund is insufficient to cover the resulting loss. In such cases, the deficit is distributed among all opposite positions, taxing the profiting positions to cover it.

To monitor any potential social loss, you can review it through the unrealized PnL breakdown associated with your position. Keep in mind that highly volatile assets, like community tokens, are more susceptible to social loss. We recommend considering this factor when engaging in trading activities.

For more detailed information on social loss, please refer to [here].

What’s the difference between Fair Price and Mark Price?

On SynFutures, Fair Price and Mark Price are two distinct prices used to ensure accurate, fair, and secure trading. Here’s how they differ:

Fair Price

• The AMM’s mid price, reflecting the trading pair’s market price.

• Used for: Setting funding rates to balance long and short positions.

Mark Price

• Mark price is based on spot index price but also incorporates a daily interest component of the underlying trading pair. It determines the unrealized profit and loss and margin requirements of all positions in a pair. This price also determines the initial margin requirement to open a position.

• Used for:

  • Calculating unrealized profit and loss (PnL).

  • Determining margin requirements and initial margin for opening positions.

  • Triggering liquidations when margin is too low.

Why would I see a "Fill" button next to my order?

Occasionally, there may be instances where your order is taken but has not yet been filled and converted into a position. In such cases, you will see a "Fill" button next to your order. We recommend that you click the "Fill" button manually to complete the order and avoid any delays. Please note that once an order is taken, it cannot be canceled, even if it hasn't been filled yet.

What can I do when I am unable to close my position due to "Transaction will be reverted for trades causing significant deviation from the mark price"?

You may be unable to close your position because of a significant difference between the fair price and the mark price. In these situations, you might consider closing your position gradually or waiting until the fair price is closer to the mark price.